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Mercedes Mercedes · Radio Codes
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Mercedes Citan Radio Codes

The Citan uses a radio with a serial number printed on the unit label, starting with 2811. There is no on-screen method for this radio, so the unit needs to come out, but most Citan codes are then delivered instantly.

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Excellent 4.5 stars 22,072 reviews on Trustpilot
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Step 1 of 3

How to find your Mercedes serial number

The guide below will show you exactly where to find your Mercedes radio serial number.

Remove the radio to find your serial Remove the radio to find your serial
Mercedes Citan Radio
Remove the radio to find your serial
Use a prying tool to release the trim surround and a Phillips screwdriver to remove the mounting screws, then slide the unit out. No wires need to be disconnected.

The serial number is on the sticker on the casing and starts with 2811 followed by letters and digits (for example, 281157844RTC109). Use the boxed number near the bottom of the label, not the part code at the top, and enter the full serial exactly as shown.

There is no screen or button-combination method for this radio. The serial must be read from the label on the unit.
What your Mercedes serial looks like
Citan (2811) 281157844RTC109
Can't find it? Contact us. We'll help you locate your serial before you pay a penny.

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Most codes appear on screen the moment payment clears. For brands that require manual lookup, our team typically delivers within the hour during business hours.
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FAQ

Frequently asked questions

Can I display the Citan serial on screen with a button combination?
No. The unit fitted to the Citan does not show its serial on screen, whatever button combination is held. Removing the radio and reading the label is the only way.
The label shows several numbers. Which one do I enter?
Use the boxed number near the bottom of the label that starts with 2811, followed by letters and digits. Ignore the part code printed at the top of the label.
Do I need to disconnect any wires?
No. The radio only needs to slide out far enough to read the sticker on the casing, then it can go straight back in.
How fast is a Citan code delivered?
Most Citan codes are delivered instantly once the serial is submitted, and the rest within 60 minutes.
Which Citan years are covered?
All first-generation Citan vans and Tourers from 2012 onwards that ask for a radio code are covered.

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5 stars
5 hours ago Trustpilot

Explican muy bien donde localizar los…

Explican muy bien donde localizar los datos q te piden en cada modelo de radio,si tienes duda puedes preguntar por chat y te responden al momento.al día sigu…

Ovidio · ES
5 stars
8 hours ago Trustpilot

Quick and easy

Needed a new code for my car and I used onlineradiocodes and I am happy I did.

A. Kondé · GB
5 stars
13 hours ago Trustpilot

Merci pour la récupération de ma…

Merci pour la récupération de ma radio..très précise. Un bon dialogue jusqu'à arriver au bout

Marie -Claude Naulot · FR
5 stars
13 hours ago Trustpilot

Service parfait

J'ai fait appel à OnlineRadioCodes car suite à une panne electrique de ma voiture mon ordinateur de bord ne fontionnait plus J'ai reçu le code dans la minute…

jean-michel GUIBAL · FR
5 stars
17 hours ago Trustpilot

Un site sérieux

Un site sérieux, j'ai reçu le code une demi heure après avoir effectué le payement. Je suis vraiment satisfait.

Javor Show · FR
3 stars
19 hours ago Trustpilot

Leider Passt dieser Code nicht mit dr…

Leider Passt dieser Code nicht mit dr Vin Nummer hat das ganze nichts zu tun. schade

Thomas Schaaf · DE
5 stars
20 hours ago Trustpilot

Schnell und unkompliziert.

Schnell und unkompliziert.

Melanie Birkl · DE
5 stars
1 day ago Trustpilot

Tutto ok

Tutto ok, il primo codice ha funzionato senza problemi.

Roberto · IT
5 stars
1 day ago Trustpilot

C est la première fois que je visite…

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Boyah · MR
5 stars
2 days ago Trustpilot

Code correct and customer sevice is…

Code correct and customer sevice is excelent thats why 5 stars. Code arrived after 24 hours , but it was good one so ... 5 stars

Dragon · ME
5 stars
2 days ago Trustpilot

I was discouraged by my mechanic that…

I was discouraged by my mechanic that radio can work and let me buy a new one but I decided to go online and search for options. You happened to be my choice…

Malish Simbe Emmanuel · SS
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