100% Money Back Guarantee The World's Leading Car Radio Code Service Trusted by 1,000,000+ customers
English Español Español Deutsch Deutsch Italiano Italiano Français Français Português (Brasil) Português (Brasil) Română Română Български Български Slovenčina Slovenčina Nederlands Nederlands Svenska Svenska Magyar Magyar Hrvatski Hrvatski Norsk Norsk Suomi Suomi Dansk Dansk Polski Polski Čeština Čeština Ελληνικά Ελληνικά Русский Русский Türkçe Türkçe
Email
Mercedes Mercedes · Radio Codes
Instantly Displayed

Mercedes Citan Radio Codes

The Citan uses a radio with a serial number printed on the unit label, starting with 2811. There is no on-screen method for this radio, so the unit needs to come out, but most Citan codes are then delivered instantly.

Enter your serial number
Over 1 million codes delivered worldwide.
Not sure which serial to enter? See examples
Instant Money back guarantee Secure checkout
Excellent 4.5 stars 22,317 reviews on Trustpilot
Trustpilot 4.5 out of 5 stars on Trustpilot TrustScore  4.5 | 22,317 reviews

Step 1 of 3

How to find your Mercedes serial number

The guide below will show you exactly where to find your Mercedes radio serial number.

Remove the radio to find your serial Remove the radio to find your serial
Mercedes Citan Radio
Remove the radio to find your serial
Use a prying tool to release the trim surround and a Phillips screwdriver to remove the mounting screws, then slide the unit out. No wires need to be disconnected.

The serial number is on the sticker on the casing and starts with 2811 followed by letters and digits (for example, 281157844RTC109). Use the boxed number near the bottom of the label, not the part code at the top, and enter the full serial exactly as shown.

There is no screen or button-combination method for this radio. The serial must be read from the label on the unit.
What your Mercedes serial looks like
Citan (2811) 281157844RTC109
Can't find it? Contact us. We'll help you locate your serial before you pay a penny.

Since 2015 · 1 million codes

The World’s Leading Mercedes Radio Code Service

A Decade of Decoding
Retrieving car radio codes since 2015, with more than a million codes delivered. Registered UK company No. 09736186. Read our story
Your Code, Fast
Most codes appear on screen the moment payment clears. The rest are handled by our team, usually within the hour in business hours.
Works, or Your Money Back
If your code does not work, we refund you in full. One of the very few radio code services that backs every single order.
Your Code, Kept for Life
Lose your code in five years? We keep it on file and will resend it free of charge, as many times as you need.

Real people, worldwide, around the clock

Meet our radio experts

A small team who have decoded radios for a decade, backed by Casanova, our AI assistant, around the clock. Wherever you are in the world, someone real is on the other end of the chat.

Live chat and email 24/7. Phones Monday to Friday, UK hours.

  • Gavin Wilson Gavin
  • Emma Keevney Emma
  • Lucy Flynn Lucy
  • Mika Jones Mika
  • Liz Wilson Liz
  • Nova, our AI assistant Nova 24/7

FAQ

Frequently asked questions

Can I display the Citan serial on screen with a button combination?
No. The unit fitted to the Citan does not show its serial on screen, whatever button combination is held. Removing the radio and reading the label is the only way.
The label shows several numbers. Which one do I enter?
Use the boxed number near the bottom of the label that starts with 2811, followed by letters and digits. Ignore the part code printed at the top of the label.
Do I need to disconnect any wires?
No. The radio only needs to slide out far enough to read the sticker on the casing, then it can go straight back in.
How fast is a Citan code delivered?
Most Citan codes are delivered instantly once the serial is submitted, and the rest within 60 minutes.
Which Citan years are covered?
All first-generation Citan vans and Tourers from 2012 onwards that ask for a radio code are covered.

Verified · Trustpilot

Don't just take our word for it

See all reviews on Trustpilot
5 stars
11 hours ago Trustpilot

Très rapide

Très rapide, très simple, avec un résultat exact donc tout est positif

Matton Philippe · FR
5 stars
11 hours ago Trustpilot

Ford radio codes.Today I used this online service to…

Today I used this online service to retrieve my radio code, these guys knew exactly how to guide me through the process of finding the relevant information o…

Mark Caldwell · GB · Ford
5 stars
14 hours ago Trustpilot

Straight forward process

Straight forward process, with immediate response. Code received and worked. Thank you

Chris · GB
5 stars
1 day ago Trustpilot

Quick and easy to use

Quick and easy to use. Had my code in seconds of payment.

Lisa O'Regan · GB
5 stars
1 day ago Trustpilot

So helpful

The initial info regarding location of the VIN no. made it easy for me to locate, a mistake I made was identified and resolved very quickly by the team and t…

Maggie · GB
5 stars
1 day ago Trustpilot

Hat alles super geklappt nach ein paar…

Hat alles super geklappt nach ein paar Sekunden

Daniel Nachtigall · DE
5 stars
1 day ago Trustpilot

Swift communication response and a…

Swift communication response and a clear vision to meet customers' needs

Mr J Fredrick · IE
5 stars
1 day ago Trustpilot

Vw code

Yes everything works spot on thanks again much appreciated

michael sillery · GB · VW
5 stars
1 day ago Trustpilot

Het kon gewoon niet sneller / beter.

Het kon gewoon niet sneller / beter.Top service

Frans Cremers · NL
5 stars
1 day ago Trustpilot

Hat super funktioniert

Hat super funktioniert musste in keine Werkstatt fahren werd ich auf alle Fälle weiterempfehlen

Daniel H · DE
5 stars
1 day ago Trustpilot

Received the code instantly

Received the code instantly. Great service

Wendy Banks · GB
See our 22,317 reviews on Trustpilot

Ready to unlock your Mercedes radio?

Enter your serial number above and get your unlock code in seconds.

Get my code now
Online Radio Codes is an independent radio code service and is not affiliated with, authorised by, or connected to Mercedes-Benz Group AG or any of its subsidiaries or affiliated companies. All manufacturer names, model names and trademarks are the property of their respective owners and are used solely for identification and reference purposes.
Get my radio code