100% Money Back Guarantee The World's Leading Car Radio Code Service Trusted by 1,000,000+ customers
Mercedes Mercedes · Radio Codes
Est. 12 Hours

Mercedes Radio Code

Mercedes radio code by serial number. Works with the AL serial, covering the Audio 10, Alpine, Becker and COMAND units fitted to the C-Class, E-Class, Sprinter, Vito and beyond.

Enter your serial number
Over 1 million codes delivered worldwide.
Not sure which serial to enter? See examples
Est. 12 Hours Money back guarantee Secure checkout

Step 1 of 3

How to find your Mercedes serial number

The guide below will show you exactly where to find your Mercedes radio serial number.

Remove the radio to find your serial
Mercedes Audio 10 / Alpine
Remove the radio to find your serial
Use a prying tool to release the trim surround, then unscrew the unit and slide it forward.

The serial is on the sticker label on the casing, starts with AL or MF followed by alphanumeric characters.
Remove the radio to find your serial
Mercedes Citan (Renault radio)
Remove the radio to find your serial
The Mercedes Citan uses a Renault-sourced radio. Remove the unit using a prying tool to release the trim surround and a Phillips screwdriver to remove the mounting screws. Slide the unit out.

The serial number is on the sticker on the unit and starts with 2811 followed by letters and digits (for example, 281157844RTC109). Enter the full serial exactly as shown.
Remove the radio to find your serial
Mercedes Becker
Remove the radio to find your serial
Release the trim surround and unscrew the mounting screws to slide the unit forward.

The serial starts with BE followed by a 4-digit model number and 8-digit unit number (for example, BE7890 12345678).
Find your serial on screen or on the unit
Mercedes Comand
Find your serial on screen or on the unit
Power on the Comand system and check the screen for any serial or unit number displayed at the bottom. If nothing appears, the serial is on the sticker label on the casing after removal.
Screen shows anti-theft protection?
Anti-theft protection
Screen shows anti-theft protection?
If your COMAND or Audio screen shows anti-theft protection after a battery disconnect or a used-unit swap, that is a different unlock from the radio code, it needs the 6-digit PIN written with diagnostic software. Get the Mercedes anti-theft code →
What your Mercedes serial looks like
Alpine AL2199 AL2199A1234567
Alpine AL2910 AL2910Y0123456
Becker BE BE4720 15093945
MF-Series MF29101234567
Citan (2811) 281157844RTC109
Bosch 815CM 815CM0346C8631194
Can't find it? Contact us. We'll help you locate your serial before you pay a penny.

Since 2015 · 1 million decodes

The World’s Leading Mercedes Radio Code Service

A Decade of Decoding
Retrieving car radio codes since 2015, with more than a million codes delivered. Registered UK company No. 09736186. Read our story
Your Code, Fast
Most codes appear on screen the moment payment clears. The rest are handled by our team, usually within the hour in business hours.
Works, or Your Money Back
If your code does not work, we refund you in full. One of the very few radio code services that backs every single order.
Your Code, Kept for Life
Lose your code in five years? We keep it on file and will resend it free of charge, as many times as you need.

Real people, worldwide, around the clock

Meet our radio experts

A small team who have decoded radios for a decade, with Nova, our AI assistant, covering around the clock. Wherever you are in the world, we're here to help.

Live chat and email 24/7. Phones Monday to Friday, UK hours.

  • Gavin Wilson Gavin
  • Emma Keevney Emma
  • Lucy Flynn Lucy
  • Mika Jones Mika
  • Liz Wilson Liz
  • Nova, our AI assistant Nova 24/7

Popular models

Mercedes radio codes by model

Go straight to the guide for your model.

FAQ

Frequently asked questions

Why does my Mercedes radio need a code?
Mercedes radios have a factory anti-theft lock that activates when power is cut. A flat battery, a battery replacement or the radio being removed will all trigger the lock. The code is unique to each individual unit.
How do I identify my Mercedes radio type?
Check the serial number prefix. AL or MF indicates an Audio 10 or Alpine unit. BE indicates a Becker unit. Comand systems are the larger navigation screens and may have a different serial format. The prefix shown on the submission form will guide you to the correct service.
How long does delivery take?
Mercedes radio codes are typically delivered by email within 60 minutes of ordering. Instant codes are available for some serial types. You will receive the code at the email address you provide at checkout.
Which Mercedes models does this cover?
We cover all Mercedes-Benz models. If your Mercedes radio is asking for a code, we can retrieve it.
Do I need to remove my Mercedes radio?
For Audio 10, Alpine and Becker units, yes. The serial is on the casing label and requires removal to access. For some Comand systems, the serial may be visible on screen.
My code does not work. What should I do?
Check the serial prefix carefully and ensure all characters are read correctly. If the serial is correct and the code fails, contact us. All codes are guaranteed. One thing to check on AL and MF serials, they can contain spaces, so include them exactly as printed on the label.
Is this service suitable for older Mercedes models?
Yes. We cover a wide range of Mercedes models and radio generations, including older Audio 10 and Alpine units.
Will the code work again after my next battery change?
Yes. The code is permanently linked to your radio and does not change. Keep it stored and you can use it every time the radio locks.
My Mercedes shows "anti-theft protection", not a code request.
That is a different code from the keypad radio code on this page. Newer COMAND and Audio 20 or 50 units lock with a 6-digit anti-theft PIN that a technician writes to the unit with diagnostic software, rather than a code you type in. You can get it on our Mercedes anti-theft code page.

Verified · Trustpilot

Don't just take our word for it

See all reviews on Trustpilot
5 stars
1 hour ago Trustpilot

Unbelievable Service

Unbelievable Service – Saved Me a Trip to the Main Dealer!I was completely locked out of the radio in my Volkswagen Passat 2.0 and was dreading having to sch…

Walter Lucas · US · VW
5 stars
13 hours ago Trustpilot

Très bien

Très bien, rapide et fiable, le code a fonctionné, je suis contente

Vanessa Noble · FR
5 stars
1 day ago Trustpilot

Really good

The service was quick and to the point. They asked for a pic via-Mail, which I uploaded then they delivered. All polite and professional. Thanks for a good job.

Erol Engintepe · DE
5 stars
1 day ago Trustpilot

Quick response

Code worked perfectly. They even processed my request on the weekend. Which made my wife very pleased. Thank You!

EJ · US
5 stars
2 days ago Trustpilot

In pochi secondi

In pochi secondi, letteralmente!, ho ricevuto il codice dell'autoradio della mia Clio sporter. Complimenti per l'efficienza e la rapidità del servizioFrance…

Francesca Minerva · IT · Clio
4 stars
2 days ago Trustpilot

Valid code

The first code I received was wrong, so I sent them a video confirming the code is indeed the wrong one (radio said it is invalid). And then they sent me ano…

Ivan Bilmez · HR
5 stars
2 days ago Trustpilot

Rien à redire

Rien à redire , mon pb a été résolu, j'ai obtenu le code sans problème et ma radio fonctionne à nouveau. Merci.

Client GELEOC jean · FR
5 stars
2 days ago Trustpilot

Paid the money

Paid the money, got the code in a couple of hours, worked fine

Paul · GB
5 stars
3 days ago Trustpilot

Great response time and superb customer…

Great response time and superb customer service.

Jay · GH
4 stars
3 days ago Trustpilot

el codigo se tardo mas de 6 horas en…

el codigo se tardo mas de 6 horas en caer despues de la compra y el estereo no me ha funcionado al 100% como yo me lo esperaba

Adrian Sandoval · SV
5 stars
3 days ago Trustpilot

Patience and manners get the job done

I wasn’t giving them the details that they needed to complete my order, but the patience and advice given to help me was a breath of fresh air compared to ot…

Ian Harris · GB · Volkswagen
See our 22,485 reviews on Trustpilot

Ready to unlock your Mercedes radio?

Enter your serial number above and get your unlock code in seconds.

Get my code now
OnlineRadioCodes.co.uk is an independent radio code retrieval service and is not affiliated with Mercedes-Benz Group AG or any of its subsidiaries. All radio codes are sourced from official databases. Mercedes-Benz and all model names are trademarks of their respective owners.
Get my radio code